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About Storytell
How we manage Storytell user dataHow to use our Chrome extension
1. Once the extension is in action, you may need to refresh the page it's running on
2. Our Chrome extension will automatically run on almost all content except the following (for now):
- YouTube videos without captions
- Google docs
- Images
3. You have a summary and Story Tiles™ -- now what?
a. Check out the summary right here and click on it for more info
b. Scroll down to see how we turned the content into valuable snippets, which we call Story Tiles™. Each Story Tile™ has its own web link – great for sharing!
4. Ask Storytell anything you want or have it create something new based on your content
a. You could ask Storytell
- What is the lesson of this blog post?
- Tell me more about ... "XYZ"
- Why does "XYZ" matter?
b. You could ask Storytell to ...
- Write a blog post
- Write a haiku
- Write a Shakespearean sonnet for ___. Include a goat.
5. Want another summary? Click Create new summary and there you go
How to get content into your SmartChat™ using the Storytell Chrome extension
Here's a handy way to gather content from websites using our Chrome Extension.
- Haven't got our Chrome Extension yet? No worries! You can easily install it from the Chrome Store using this link.
- Once you've got that sorted, head over to the website you wish to add to your SmartChat™.
- Next, open up the Chrome extension and give it a moment to finish processing. This is critical as it needs to be finished processing before it gets pulled to your SmartChat™.
- Once finished, the content will be automatically added to your SmartChat™ knowledge base.
- Now comes the fun part – you now get to manage the privacy settings and arrange your tags the way you like them.
Need a demo video? We got you!
“Storytell can read and change all your data on all your websites” message when installing Storytell Chrome Extension
What does this message look like?
This permission is required by nearly every Chrome extension, it simply means that we have access to the DOM, which we require in order to see the content on the page to run Storytell.
Interestingly, this article notes that other browsers like Firefox grant this permission to extensions by default, whereas Chrome requires that extensions explicitly ask for those permissions
Why isn't the Storytell Chrome extension running on my content?
First, to enable the Chrome extension, you'll need to click on it like so -- watch this gif or see the image below
If the Chrome Extension is activated and it won't run on the content you're viewing, see below for reasons why:
- Compatibility issues: The Storytell Chrome extension may not be able to run on your content:
Here is the list of the content Storytell currently does not support:
- Non-hosted PDFs (the PDF would have to be hosted by a website like this one which is hosted by careshelter.org. We can't view PDFs you have saved on your computer at this time because it is technically not a website, so the Chrome extension can't access it. )
- Images
- Google Docs
- Google Spreadsheet
- YouTube videos without closed captions
But, here’s a workaround for you!
- If you want to process a long block of text, you can use Storytell SmartChat™ to do it -- learn more about SmartChat™ here
- Outdated extension: Update your Chrome browser to ensure you are running the latest version of the Storytell Chrome extension.
- Browser issues: The Storytell Chrome extension may not be able to run on your browser.
- Content restrictions: The content you are trying to run the extension on may have restrictions that prevent the extension from running, such as a paywall or privacy restrictions.
- Installation issues: The Storytell Chrome extension may not have been installed correctly. Here's a guide on how you install it.
What happens if I disable cookies on my browser? Can the Chrome extension still run?
If you disable cookies on your browser, the Storytell Chrome extension will not run.
The Chrome extension may not be able to save your settings, preferences, or login information, which cause it to not function at all.
Additionally, some websites may not function correctly or may not be accessible if cookies are disabled. It is recommended to keep cookies enabled on your browser to ensure the best user experience.
Here are the steps to enable browser cookies in Google Chrome:
- Open the Google Chrome browser on your computer.
- Click on the three dots in the top right corner of the browser.
3. Click on the Settings option.
4. Under the Privacy and security section, click on Cookies and other site data.
5. Toggle the Allow sites to save and read cookie data option to the right to enable cookies.
- If you want to enable third-party cookies, toggle the Block third-party cookies option to the left to disable it.
- If you want to enable cookies for a specific site, click on Add under the Allow section and enter the site's URL.
6. Once you have enabled cookies, you should be able to have Storytell Chrome Extension function properly. If you have any issues, you can try refreshing the page you're on or restarting the browser or clearing your browser's cache and cookies.
What content and file types are supported by Storytell Chrome extension?
Here are all the kinds of content Storytell presently supports:
- Zoom Recording URL and passcode (must have transcript)
- YouTube video URL (video must have CC)
- Zight (Cloudapp) URL
- Web version PDFs with web address URL
- Otter URLs with transcript
- Web URLs
As for our product roadmap, we're considering more integrations in future, such as:
- MS Teams
- Vimeo links
- Google Spaces
- YouTube video without captions
What to do if you encounter a bug with Storytell Chrome extension
If you encounter a bug with the Storytell Chrome extension, you can follow these steps to report the bug to the extension's support team:
- Click on the Storytell Chrome extension icon in the top right corner of your browser.
- Click on the hamburger button and click on Submit a feature request or bug button.
3. Log in to our forum and fill out the bug report form with as much detail as possible, including
- the steps to reproduce the bug
- the browser and operating system you are using
- any error messages you received
- the version number of the chrome extension
- the content you were running Storytell on
- the Storytell report
4. Click on the Submit button to send the bug report to the support team.
- By giving a lot of detail, you help our engineering team try to reproduce the bug, which is the first step to fixing it. Extra points for screenshots and screen recordings!
The Chrome Extension won’t import my content to SmartChat™
There may be times when a website doesn’t automatically import from the chrome extension into SmartChat™. Watch the recording below to know a workaround for this
- How to use our Chrome extension
- How to get content into your SmartChat™ using the Storytell Chrome extension
- “Storytell can read and change all your data on all your websites” message when installing Storytell Chrome Extension
- Why isn't the Storytell Chrome extension running on my content?
- What happens if I disable cookies on my browser? Can the Chrome extension still run?
- What content and file types are supported by Storytell Chrome extension?
- What to do if you encounter a bug with Storytell Chrome extension
- The Chrome Extension won’t import my content to SmartChat™