How Story Tiles™ Work

1

Upload your files

Begin by uploading files you want to work with, such as PDFs, presentations or call recordings, into Storytell.

Storytell supports a wide range of file formats—including documents, media, data and code files, as well as archives. Click here to see all of our supported file types
2

Storytell creates chunks

Once uploaded, Storytell breaks these files down into small text fragments called chunks. These chunks are organized into clusters of closely related concepts. The more closely related a concept is, the more likely it is to be included in the same cluster. Each cluster of related chunks forms a Story Tile™, representing a single idea or topic that can span across multiple files.

Think of a chunk as a small snippet from your uploaded file–often just a few sentences. It’s considered the smallest atomic unit of content in the Storytell system.
3

Storytell finds, references, and returns relevant chunks

When you ask a question or submit a prompt, Storytell dynamically generates Story Tiles™ by identifying the chunks most relevant to your query. Each Story Tile™ is then assigned a a unique identifier that’s durable and can be referenced in the future to valid the authenticity and veracity of the ground truth data from the LLM. It then uses this information to deliver the most accurate and relevant response possible.

Imagine you have two files in a Storytell Collection—one is a 27-minute Zoom recording and the other is a PDF. The Zoom recording contains 12 distinct concepts, so Storytell creates 12 Story Tiles™ from it. The PDF has 47 concepts, resulting in 47 Story Tiles™. Together, that’s 59 Story Tiles™™ in your Collection. When you ask questions, Storytell uses these 59 Story Tiles™ to provide accurate and relevant answers.
4

Verify the source Story Tile™

Whenever Storytell returns a response, it also displays the source Story Tiles™. This direct reference back to the exact location in the original material allows you to verify the information source and trust the accuracy of what Storytell provides you.

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