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What are SmartChats?

SmartChats™ are focused, context-specific dialogues that enable intelligent interactions with your Storytell Collections. Key capabilities include:

Content Querying

Ask direct questions about your uploaded documents and assets

Insight Discovery

Uncover hidden patterns and relationships within your information

Data Exploration

Perform deep analysis of your curated knowledge base

Contextual Conversations

Maintain organized discussions tied to specific Collections
Start exploring:

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Locating Your SmartChats™

SmartChats™ are organized within Collections and can be accessed in multiple ways. Here’s how to locate them:

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Within Collections

1

Navigate to your Collection

From the Dashboard select a Collection.
2

View your SmartChats™

In the Recent Chats section, you’ll see cards SmartChats™ you’ve recently interacted with.
3

See all

Click on See all beside Recent Chats to see a list of all existing SmartChats™ for that Collection.

Accessing SmartChats™ from a Collection

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Using the Sidebar

For quick access to your most recent conversations across all Collections:
1

Open the sidebar

Look for the sidebar on the left side of your screen.
2

Scroll to Recent chats

In the sidebar, scroll down past the Collections section until you see the ‘Recent chats’ heading.
3

View recent SmartChats™

Under ‘Recent chats’, you’ll see a list of your most recent SmartChats™, sorted by activity. Each chat is displayed with its title and the associated Collection.
4

Select a chat

Click on any chat title to open and continue that conversation.
Recent Chats in Sidebar

Accessing Recent SmartChats™ from the sidebar

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SmartChat™ Response Structure

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Working with SmartChats™ in Collections

The Chat History tab in each Collection allows you to:
  • View existing SmartChats™: Browse through all the SmartChats™ created within that Collection.
  • Create new SmartChats™: Start new conversations specific to the Collection’s context and content.
Remember that SmartChats™ are Collection-specific. This organization helps you keep your conversations focused and relevant to the content within each Collection.

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Advanced SmartChat™ Features

Help Me Understand

Break down complex topics with simplified explanations or discover why a response matters in context.

Get More Detail

Dive deeper into a response by expanding the answer or finding similar content for further insights.

Rewrite for Audience

Adapt responses to fit different audiences, whether concise, technical, or tailored for a specific personality type.

Analyze Feelings & Needs

Gain emotional and contextual insights by analyzing underlying emotions, needs, and deeper meanings.

Ask a Follow-up Question

Continue the conversation by exploring related topics or clarifying details with smart follow-up questions.

Share Storytell Response

Share Storytell’s responses for external use.