Useful For...
SummarizationAction ItemsCustomer Success
Created by
Pat‣
- Copy the prompt below (here’s how) and head over to SmartChat™ to use it
- In the SmartChat™ interface:
- 📖 Select the content from your Content Library you want to use this prompt to SmartChat™ with.
- You can paste the prompt right into SmartChat™ (here’s how)
- Or, you can add it to your question library to re-use later
Utilize the prompts below to extract insights from your uploaded customer interactions, such as customer calls, emails, messages etc.,
✅ Make sure these files are uploaded on your SmartChat™ accounts
💡 Customize these madlibs-style prompts by filling in the brackets with relevant information to tailor them to your desired output.
Input: Multiple customer calls
Analyze customer call recordings to identify trends and patterns in customer interactions. Extract key themes, sentiments, and frequently discussed topics from the calls. Identify recurring issues, common customer inquiries, and areas of interest or satisfaction. Utilize sentiment analysis to gauge customer satisfaction levels and emotional responses during the calls. Segment the findings based on customer companies, products/services, or any other relevant categorization criteria. Present the insights in a tabular format, categorizing the findings into themes or topics.‣
Learn how to get more in-depth answers:
Getting the answer you need from SmartChat™ often means going deeper into the content after your first prompt above, which you can accomplish by:
- Copying part of the SmartChat™ answer (like this)
- Pasting that part of the original SmartChat™ answer into one of these
Deeper Analysisprompts