Getting started
How to use Storytell
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About Storytell
How we manage Storytell user dataHow to Purchase a Storytell Subscription
- Navigate to your SmartChat™ dashboard.
- Locate the LLM options section beneath the chatbox, where you can select the desired LLM upgrade.
- When you hover over your chosen LLM, a link will appear, directing you to our subscription page.
- On the subscription page, explore the various plans available: Pro Plan, Team Plan, or Enterprise Plan. Each option includes a detailed description of its features and benefits.
- For additional savings, you may opt for an annual subscription by toggling the respective button.
- After selecting your preferred plan, click the Buy button to proceed.
- You will be redirected to our secure Stripe payment gateway.
- If you've received a promotional coupon code from Storytell, you can easily redeem it by clicking on Add Promotion Code and input your code to enjoy the benefits.
- After adding in the promotion code, click on
Apply
- Fill in the necessary payment details and confirm your subscription by clicking Subscribe.
- Upon completion, return to the SmartChat™ dashboard, where you will now have access to the LLM you've chosen.
How to redeem a promo code
- If you've received a promotional coupon code from Storytell, you can easily redeem it by clicking on Add Promotion Code and input your code to enjoy the benefits.
- After adding in the promotion code, click on
Apply
- confirm your subscription by clicking
Subscribe
.
How to Update your Storytell Subscription
Upgrade Plan
- Go to smartchat.storytell.ai/subscriptions
- Select your billing option for the plan you want to upgrade to
- Click on
Upgrade Plan
- Click on
Update Plan
- Select the plan you want to upgrade to and the billing option then click on
Continue
- Review the updates to your plan then click on
Confirm
Modify/Cancel Plan
- Go to smartchat.storytell.ai/subscriptions
- Locate your active plan
- Click on Modify
Plan
- Click on
Cancel Plan
- Finally, click on
Cancel Plan
Downgrade Plan
- Go to smartchat.storytell.ai/subscriptions
- Select the plan and the billing option for the plan you want to downgrade to
- Click on
Downgrade Plan
- Click on
Cancel Plan
- Confirm your changes by clicking on
Cancel Plan
again