Report an issue

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Quick Start

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Prompting

Intro to prompting Prompt database

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Knowledge overview Managing your files

Troubleshooting & FAQs

Report an issue FAQs

About Storytell

How we manage Storytell user data

Share feedback

You can report issues directly to Storytell using our Share Feedback feature.

Click on the Share Feedback button located at the bottom right corner of the Storytell platform

On the modal that pops up, enter your email address and a description of the issue you’ve encountered like:

What went wrong
What were the steps or actions you’ve taken before you experienced the issue
What kind of file/s were you uploading or working with

❓

Your description doesn’t have to be perfect, but being as specific as possible is highly appreciated!

Click on Submit

When should I share feedback

Here are the common times when users use the share feedback feature:

Encountering a bug
A response doesn’t seem to make sense
A button or feature isn’t working
To give feedback on a particular feature
A file upload fails

Share feedback
When should I share feedback