Generate product feedback based on customer calls

Useful For...

Customer SuccessChurn RiskProduct Managers

Created by

Erika Anderson

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Expand this line to learn how to use this prompt

Copy the prompt below (here’s how) and head over to SmartChat™ to use it
In the SmartChat™ interface:

📖 Select the content from your Content Library you want to use this prompt to SmartChat™ with.
You can paste the prompt right into SmartChat™ (here’s how)

Or, you can add it to your question library to re-use later

Input

Upload customer calls — could be one or many
Pro tip: The more calls you upload, the more signal you’ll get. Though you could interact with a certain subset of customer calls to find out what that segment wants.

Any variables to replace in the prompt below?

Replace [X] with the number of feedback you want

Here’s the prompt:

Describe what developments these users would like us to make with our product. What are the main changes they would like to see? Create a numbered list of the top [X] items, starting with what feedback has been repeated the most. Attribute the feedback to particular users by name

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Learn how to get more in-depth answers:

Getting the answer you need from SmartChat™ often means going deeper into the content after your first prompt above, which you can accomplish by:

Copying part of the SmartChat™ answer (like this)
Pasting that part of the original SmartChat™ answer into one of these Deeper Analysis prompts