Getting started
How to use Storytell
Troubleshooting & FAQs
About Storytell
How we manage Storytell user dataHow to upload a file in a thread
To upload a file to Storytell, you have two options:
- Through the chat box:
- Go to your chat dashboard and click the file upload button in the chatbox. This will open an upload modal where you can either click to open your file browser and select the file you want to upload or drag and drop files directly into the modal.
- Through use case categories using chat inserts:
- Select the use case you want to work with and send the auto-filled prompt in the provided field by clicking on the Send button.
- An upload button will appear after Storytell’s initial chat responses. Click on it and select the file you want to upload.
When you add multiple files within a thread, the chat interface will display inserts indicating the contents being added or removed from the files or group of files you are interacting with.
To work with multiple files in a single thread, be sure to provide clear and specific prompts. This helps the LLM understand which content you are referring to during the conversation.
How to upload content by pasting
- Open the upload modal to start the upload process, you can follow the steps here.
- Click on the Paste Content option in the upload modal.
- Paste your block of text into the designated area and click the Upload button.
Supported file types
Storytell supports a wide range of file types, allowing you to upload and work with various documents, presentations, audio files, and more. Below is a list of the currently supported file types:
Audio Files
Extension | Description |
.aiff, .aif, .aifc | Audio Interchange File Format |
.au, .snd | Audio file formats |
.flac | Free Lossless Audio Codec |
.m4a | MPEG-4 Audio |
.mid, .midi | Musical Instrument Digital Interface |
.mp3, .mpga, .mp2, .mp2a | MPEG Audio Layer 3 |
.oga, .ogg | Ogg Vorbis Audio |
.opus | Opus Audio File |
.spx | Speex Audio File |
.wav | Waveform Audio File Format |
Video Files
Extension | Description |
.3gp, .3gpp | 3GPP Multimedia File |
.flv | Flash Video |
.m4v | MPEG-4 Video |
.mov, .qt | QuickTime Movie |
.mp4 | MPEG-4 Video |
.ogm, .ogv | Ogg Multimedia File |
Compressed Files
Extension | Description |
.7z | 7-Zip Compressed File |
.ace2 | ACE Compressed File |
.bz, .bz2 | Bzip Compressed File |
.rar | RAR Compressed File |
.gz | Gzip Compressed File |
.tar | Tape Archive File |
.xz | XZ Compressed File |
.zip | Zip Compressed File |
Disk Images and Archives
Extension | Description |
.img | Disk Image File |
.iso | ISO Disk Image |
.jar | Java ARchive |
Data and GIS Files
Extension | Description |
.bag | BAG (Bathymetry Attributed Grid) file |
.dem | Digital Elevation Model |
.geoid | GEOID data file |
.geopdf | Geographic PDF |
.grb, .grb1, .grb2 | Grid in Binary |
.hdf, .hdf4, .hdf5 | Hierarchical Data Format |
.mff, .mff2 | MFF Map File Format |
.ntf, .nitf | National Imagery Transmission Format |
.pcidsk | PCIDSK Database File |
.vrt | Virtual Dataset |
.xyz | XYZ Text Data File |
Document Files
Extension | Description |
.chm | Microsoft Compiled HTML Help |
.doc, .docx, .docm | Microsoft Word Document |
.dotx, .dotm | Microsoft Word Template |
.epub | Electronic Publication |
.fb2 | FictionBook 2.0 File |
.gdoc | Google Drive Document |
.ibooks | iBooks Author Document |
.jar | Java Archive |
.json | JavaScript Object Notation |
.key | Keynote Presentation |
.mdb | Microsoft Access Database |
.md, .markdown, .mdown, .mkdn, .mkd, .mdwn, .mdtxt, .mdtext | Markdown File |
.numbers | Apple Numbers Spreadsheet |
.odc | OpenDocument Chart |
.odf | OpenDocument Formula |
.odg | OpenDocument Drawing |
.odi | OpenDocument Image |
.odm | OpenDocument Master Document |
.odp | OpenDocument Presentation |
.ods | OpenDocument Spreadsheet |
.odt | OpenDocument Text |
.otp | OpenDocument Presentation Template |
.ots | OpenDocument Spreadsheet Template |
.ott | OpenDocument Text Template |
.pdf | Portable Document Format |
.potm, .potx | PowerPoint Open XML Presentation Template |
.ppam | PowerPoint Add-in |
.ppsx | PowerPoint Slide Show |
.ppt, .pptx, .pptm, .pot, .pps, .ppa | PowerPoint Presentation |
.pst | Outlook Data File |
.pub | Microsoft Publisher Document |
.rtf | Rich Text Format |
.txt, .text | Plain Text File |
Image Files
Extension | Description |
.bmp | Bitmap Image File |
.bpg | Better Portable Graphics |
.gif | Graphics Interchange Format |
.ico | Icon File |
.jp2 | JPEG 2000 Image |
.jpg, .jpeg, .jpe, .jif, .jfif, .jfi | JPEG Image |
.png | Portable Network Graphics |
.tif, .tiff | Tagged Image File Format |
.wbmp | Wireless Bitmap |
.webp | Web Picture |
.xcf | GIMP Image File |
.svg, .svgz | Scalable Vector Graphics |
Text and Code Files
Extension | Description |
.cpp, .cxx, .cc | C++ Source Code |
.java | Java Source Code |
.class | Java Class File |
.json | JavaScript Object Notation |
.m | Objective-C Implementation File |
.md, .markdown | Markdown Text |
.py | Python Script |
.rst | reStructuredText |
.xhtml, .xht | XHTML File |
.xml | XML File |